Arlington Auto Repair

I brought my car in for an oil change, and got a call from Ron a few hours later with an issue with seal and bushing on the left front of my car. He let me come over to see the problem, explained what had to be done, and gave me a very fair quote (half of what the dealership would have charged me). Shirlington Shell was prompt and I really appreciated the quick turn around time to get the repair done. I dropped my car off at 1pm on Monday and had it back at 9:30 Tuesday morning. I would highly recommend this place for their professionalism, timeliness, and great service!

I have to say, overall I love this place. It is a Shell station, but you'd think it was a small-town service station the way that interact with you. They are always kind, friendly, and professional. They take the time to talk you through any repairs, have good prices and good timing. AND right now they are also doing a pick-up/drop-off of your car to limit exposure and having to come into the station!!! And before anyone worries about "well someone is in my car"... I will remind you that someone has to be in your car for the repairs/tests anyways, so it's nothing more than you'd have anyways, but this way you don't have to also go into the shop. All in all, I've used them too many times to count over the years and have never had an issue with any service. I love this place and I love the care they have for their customers.

I’ve been having my vehicles serviced here since I moved from NY to Arlington in 2000, and the quality of the service has remained (throughout all these years) courteous, honest, and reliable.

I have always received excellent car service at Shirlington Shell. They have excellent technicians who are always very efficient, punctual, and very helpful. I value the service that Shirlington Shell has provided me for nearly 20 years.

Everyone at Shirlington Shell was extremely responsive and accommodating. My car was fixed promptly, and all repairs were fully explained. The valet service was especially helpful during the current crisis. I recommend them for reliable service.

I was recommended to this mechanic by a local business owner who has been taking his car there for 30 years. He could not say enough good things about this place and it’s owner, Ray. I had my car towed there the other day after my alternator busted. There were a couple of other issues that my Lexus dealer had previously mentioned, and they found those, too. What I really liked about their service is the transparency and professionalism in their communication. They also came up with a creative solution (at no cost) to fix what would have been an outrageously expensive replacement/repair to my driver’s side mirror in one case—showing that they really know what they’re doing, care about their customers, and take pride in their work. The car runs and drives like a dream now. And the icing on the cake is that their rates were much more reasonable than what the dealer had quoted me. Thank you Ray, Ron, and team!

They were very cheerful and nice. Got the job done quickly.

Ron told me that i need some work done on my car to pass the state safety inspection. And he gave me a fair quote and even offered me to test drive the car after the work was completed to ensure the work was satisfactory. This place does great work and has great people as well.

Very quick and efficient annual inspection

I visited the Shell Service station one day to see what their procedure with fixing a flat tire was. I wanted to see if I needed AAA first to put the donut on to drove to the station from 1 block away. They told me bring it in then. I drove with the donut to the station and left the car to be inspected and get an estimate. Two lugs seemed unequal so Bill’s estimate included more in case they needed replacing. (They did not.) The new tire was ordered and just before the car was ready, Bill got my approval of a wheel alignment because it was recommended. The car was ready the same day. Pleasant, thorough, and very accessible. I live only a block away.