Only ever been there to get our vehicles inspected and emissions tested, but I like that they let you just "drop by" without having to make an appointment. Pretty easy, unless you're an idiot and wait till the end of the month. It's not the nicest place, in fact it's pretty dirty and crappy, and there's nowhere to wait (which isn't a problem, because I live in Shirlington), but the dudes there are cool. I'm glad it's there!